Refund policy

🔁 Refund Policy

Last updated: March 2025

We want you to love your purchase! If you're not satisfied, you may return your item within 14 days of delivery.

✅ Eligibility

• Item must be unused and in original condition

• Original packaging required

• Proof of purchase must be provided

❌ Non-returnable items

• Perishable goods

• Opened health or wellness products (for hygiene reasons)

📦 Return Process
To initiate a return, please contact us at info@pureempower.com.au. We'll guide you through the steps and provide return instructions.

💳 Refunds
Once we receive and inspect your item, we’ll notify you. Approved refunds will be processed to your original payment method within 5–10 business days.

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